Shipping and Returns
Asase provides worldwide free shipping for on all orders. All our posters are made on demand and shipped from our USA, Canada & Europe based warehouses. We do not cover customs charges on items, this will be covered by the customer.
What countries do you deliver to?
We currently ship to all countries worldwide, except for the following:
- North Korea
How long does delivery take?
Please allow 3-7 business days for your order to be processed and shipped.
The following is the approximate delivery time range for different markets but this can deviate depending on seasons and world events.
|Destination||Estimated Delivery Time|
|USA and Canada||7-14 Business Days|
|Europe||7-14 Business Days|
|Australia/New Zealand||7-21 Business Days|
|Asia||7-21 Business Days|
|Rest of the World||15-30 Business days|
Returns & Refunds
What is your returns policy?
If for any reason you are not satisfied with your product, we will provide you with a full refund. You have 30 days to return your product.
To return a product purchased on our website, please contact our customer support by emailing email@example.com to arrange for your return within 30 days of the purchase date. We ask that you please include your order number when contacting us.
We will inspect your return and issue you a full refund of the original purchase price for the returned product, less the amount of return shipping costs and any damaged or missing items.
To be eligible to receive a refund, returns must be postmarked within 14 days from your initial contact with our customer service department.
Please allow 1-2 weeks to process the return. We are not responsible for lost shipments. All shipping costs for returned items are the responsibility of the customer.
Can I cancel my order?
We cannot change orders once they have already been completed. You must cancel the entire order before you can reorder it. If you want to do this, you have 10 minutes after completing your order to cancel. Please cancel your order by email confirmation.